Privacy policy
Effective Date: June 2, 2023
Introduction
Boissevain Art is committed to protecting the privacy and security of personal information collected from our customers in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This privacy policy outlines how we collect, use, disclose, and store personal information obtained through our ecommerce platform.
Collection of Personal Information
1.1 Types of Personal Information: We may collect the following types of personal information from you:
• Contact information (name, address, email address, phone number)
• Payment details (credit card information, billing address)
• Order history and preferences
• Communication preferences
1.2 Collection Methods: We collect personal information through the following means:
• Directly from you when you create an account, place an order, or communicate with us.
• Automatically through the use of cookies and similar technologies. Please refer to our Cookie Policy for more information.
Use and Purpose of Personal Information
2.1 Use of Personal Information: We may use your personal information for the following purposes:
• Processing and fulfilling your orders.
• Communicating with you about your purchases, including order confirmations, updates, and customer service inquiries.
• Providing you with personalized product recommendations and promotional offers.
• Conducting market research, data analysis, and improving our services.
2.2 Direct Marketing: With your consent, we may use your personal information to send you marketing communications via email or other channels. You have the right to opt out of receiving these communications at any time.
Disclosure of Personal Information
3.1 Third-Party Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our ecommerce platform, processing payments, delivering orders, and providing other necessary services. These service providers are obligated to protect your information and only use it for the purposes specified by us.
3.2 Legal Compliance and Safety: We may disclose your personal information if required by law, such as in response to a court order or government request. We may also disclose your information to protect our rights, safety, or property, or the rights, safety, or property of our users or others.
Cross-Border Disclosure of Personal Information
In some cases, we may need to transfer your personal information to recipients located in countries outside of Australia. We will take reasonable steps to ensure that any cross-border disclosure complies with applicable privacy laws and that adequate protection is maintained.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement physical, technical, and administrative safeguards to maintain the security of your information.
Access and Correction
You have the right to access and correct the personal information we hold about you. If you would like to review, update, or delete your personal information, please contact us using the details provided in Section 9.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Updates to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the policy periodically for any updates.