Worldwide Shipping

Worldwide shipping & local pick-up

Original Piece

Original artwork, hand crafted by the artist.

Easy Returns

30 Day Refund & Returns policy

Peace of Mind

All work is packed with the greatest care & insured against loss or damage

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Questions?

We have answers!

Welcome to our FAQs page at Boissevain Art!

We know you might have some burning questions about our Artwork and Artist, and we've got your back.

Can't find what you're looking for? Get in touch with us and we'll paint a solution together.

Do you create customised artwork? 

Absolutely! We're thrilled to offer custom commissions for artwork. Whether you have a specific idea in mind or would like iefje to bring your vision to life, we're here to create a unique piece tailored just for you (colour palette, size, etc.) Feel free to get in touch with us via our contact form or drop us an email, and we'll be more than happy to discuss the details and provide you with a personalized quote. 

How does the commission process work? 

At Boissevain Art, our commission process is designed to make your experience seamless and enjoyable. We start by collaborating closely with you to understand your vision, preferences, and expectations. Together, we'll explore design ideas, colours, and sizes to ensure the final piece aligns perfectly with your vision.

Once we have a solid understanding, iefje will create a few pieces for you to choose from. 
Our goal is to ensure you're delighted with the final result, and we want to eliminate any concerns about not creating something to your liking. We believe in open communication and collaboration throughout the entire journey. Get in touch with us to start this exciting creative process — your satisfaction is our priority!"

How long will a commission take? 

Depending on the size it could vary between 1 – 2 months. 

Do you offer payment plans?

Yes, we understand that investing in art is a thoughtful decision. We're pleased to offer convenient payment plans to make your desired piece more accessible. To initiate the process, we require a 30% deposit, and from there, we can arrange for manageable, agreed-upon deductions on a weekly basis until the total amount is paid off. Our goal is to ensure that acquiring your chosen artwork is as flexible and stress-free as possible. The payment plan extends up to a maximum of three months. If you have any specific preferences or questions, feel free to contact us, and we'll be happy to assist you further.

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Do you ship worldwide? 

Yes, we're delighted to offer worldwide shipping for our artwork. For our customers in Australia, we provide complimentary shipping on orders exceeding $500.

For international orders, we can tailor an accurate shipping quote based on your location. Our aim is to ensure your artwork reaches you safely and efficiently, no matter where you are in the world. Feel free to contact us with your specific details, and we'll work together to provide you with the best shipping solution for your cherished piece. Thank you for considering our art for your collection!

Do you have try before you buy services?


Yes, we're thrilled to offer a 'Try Before You Buy' service for locals! We understand the importance of feeling confident in your purchase. With our service, you can experience the artwork in the comfort of your own space before making a final decision. Contact us, and we'll arrange for a preview or trial period. This way, you can be sure the piece complements your space and resonates with you. We believe in making your art-buying experience as enjoyable and risk-free as possible. Feel free to explore our collection, and don't hesitate to contact us for more details on our 'Try Before You Buy' service!
For our valued customers who aren't local, we're excited to introduce our virtual preview service! We can superimpose our artwork onto images of your own walls or spaces, allowing you to visualize how it would look in your home. This service is obligation-free, giving you the flexibility to explore different pieces without commitment. Simply provide us with images of your space, and we'll work our magic to help you make an informed decision. We want you to feel confident in your choice. Please ask us for more details on how you can virtually try our artwork in your space, we’re happy to help!